Support

Technical and Applications Support

Our team of Genomic, Sequencing and Cellular Analysis specialists are here to aid you in your research.

If you have questions regarding products, applications or if you need some help in troubleshooting, please contact us by either phone or email:

Applied Science Technical Support (Genomics and Cellular Analysis)
Tel: 0808 100 19 20
Email: UK.Biochem@roche.com

Genome Sequencer Support (Sequencing)
Tel: 00800 73783623 (SEQUENCE)
Email: Service.sequencing@roche.com

Opening hours are from 08:00 to 17:00 Monday to Friday excluding Public Holidays

Training

Roche in the UK offers technical training for its entire applied science instrument portfolio.

Our system Induction and Training package is unique in that it allows you to tailor your course to the needs of your team. Courses are delivered by experienced, professional trainers and a wide variety of the courses are CPD (Continuous Professional Development) accredited by the Institute of Biomedical Science. On successful completion of the training, you will be issued with a course certificate.

Training Catalogue

Information relating to the training courses offered is available upon request. Please contact Roche via our email address: uk.appliedscience@roche.com.